Customization Support
Everything you need to know about partnering with Xiguan—from factory capacity and patents to tailored smart feeder & fountain solutions.
What categories of smart pet products does Xiguan mainly customize (OEM/ODM)?
We specialize in the R&D and manufacturing of high-end smart pet products. Currently, our core customizable product matrix covers three major series: Smart Pet Feeders, Smart Pet Water Fountains, and Automatic Cat Litter Boxes. We not only support basic customization such as brand logos, device colors, and packaging, but also possess deep software and hardware custom development capabilities to fully align with your brand positioning.
What are Xiguan's core technical advantages in custom R&D (ODM)?
Continuous innovation is our core driving force. Xiguan possesses strong independent R&D capabilities and holds multiple proprietary patented technologies. Since our establishment in 2012, we have accumulated deep technical expertise in the fields of smart pet hardware and scientific care solutions, enabling us to quickly transform your product ideas or design sketches into highly competitive, mature commercial products.
Which countries are your products mainly exported to? Do you have relevant overseas cooperation experience?
With excellent quality, our smart pet products have been successfully exported to the USA, Europe, Japan, South Korea, and many other mainstream countries and regions worldwide. We are deeply familiar with the market entry standards, laws, regulations, and consumer preferences of different international markets, allowing us to provide professional experience and support for your compliant expansion overseas.
What are Xiguan's manufacturing capabilities and monthly production capacity?
Xiguan operates a modernized production factory of over 12,000 square meters, equipped with advanced production machinery, and features strong vertical supply chain integration capabilities. Relying on this well-established manufacturing ecosystem, our monthly capacity exceeds 1,000,000 units. This not only guarantees highly stable lead times for you but also provides solid volume supply assurance when your brand business scales rapidly.
What quality management standards and international certifications do your customized products comply with?
Quality is our foundational promise. Xiguan's factory is fully ISO 9001 certified. We have established a rigorous quality control system throughout the entire product lifecycle—from raw material selection and assembly line quality control to 100% full-functional testing before shipment—ensuring that every smart product delivered to your customers possesses top-tier safety and stability.
How can we start our first customization project with Xiguan? What is the standard process?
You can submit your customization inquiries directly through our contact form, live chat, or corporate email. Our professional OEM/ODM project managers will get in touch with you within 24 hours. The standard cooperation process includes: requirement evaluation and business negotiation, sample development and confirmation, mold manufacturing (if needed), mass production, strict quality inspection, and final global logistics delivery.
